This is why I hate Micro$oft so much. They think their shit don't stink. Fuck you Bill Gates.
I saw that and sent an email to each of them and one to Major Nelson who runs Microsoft's official Xbox Live blog.
As a result of those emails, Frank called me again.
He confirmed for me the following:
* That he can give me no ETA for when this issue will be resolved.
* That there is nobody I can call for status updates since the team that does 'relicensing' does not give updates.
* That they will only provide me with resolution when all my content is relicensed not partial.
* That there is no compensation for the fact this has taken and will likely take months more to resolve.
* That there is nothing more he can do.
* That he 'hopes' that it will be resolved shortly.
I'm expected to accept this as the resolution and basically "don't call us, we'll call you."
Worst Customer Service Ever.
